Ville 2 shopping centre Location City: Charleroi, Belgium

Future-proofing and enhancing a successful regional shopping centre.

VIEWS:  32
Sectors:
Retail
Services:
Architecture, Interiors
Studios:
Brussels
Client:
SCC/LSGI

Certifications:

Key Info

Includes:
Refurb and asset enhancement of an existing food court and customer experience
Area:
29.000m² GBA
Status:
Completed in 2023.

Map Location

Improving the customer experience

Chapman Taylor was recently asked to improve the food court, customer journey and experience at Ville 2 shopping centre in Charleroi, Belgium.

Food court redesign

The project included an upgrade of the flooring, walls, lighting, stairs, escalators and lift, evacuation processes and sprinklers and general MEP, as well as providing the ceiling with high acoustic absorption. The lift core is enveloped within a lush vertical garden, while the escalators have been moved to the side to maximise the space available for the new balconies.

Improved customer experience

The project encompassed a range of enhancements, transforming the facility's exterior and interior spaces. The parking entrances received a vibrant makeover, featuring freshly redecorated walls adorned with a fresh coat of paint, and a warm welcome was extended through customised welcome stickers. Inside, new lighting fixtures were added above the skylights.

Chapman Taylor’s Brussels studio has been supporting our client LSGI/SCC as they upgrade and enhance Ville 2 for a number of years now. We previously designed the successful extension of the 1990-built centre, which was completed in 2012, and refurbished the Ville 2 Food Court in 2021.

Mariia Grachova (MS Arch)

Director, Brussels

Mariia has worked on major retail, transportation, and mixed-use schemes across Europe, Africa, and South Asia, focusing on close collaboration with clients and consultants to achieve successful outcomes. Her linguistic, cultural, and technical knowledge spans multiple regions.

Joining Chapman Taylor in 2012, she advanced to Director in 2023. Known for her collaborative approach, Mariia is committed to sharing expertise, fostering teamwork, and contributing fresh ideas for future visions and insights.

Areas of expertise:

Transportation / Retail / Mixed-Use / Delivery

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